PoloRalph.shop is committed to delivering your order quickly, safely, and efficiently. Please review the following information regarding our shipping process:
Processing Time
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders are not shipped or delivered on weekends or public holidays.
Shipping Time
- Delivery within the UK typically takes 2–4 business days after dispatch.
- You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Charges
- Standard UK Shipping: Free on all orders
- Expedited Shipping (if available): Charges will be calculated at checkout.
Delivery Partners
We work with trusted couriers to ensure timely and secure delivery, including Royal Mail, Hermes, and DPD.
Tracking Your Order
Once your order is shipped, you’ll receive an email with a tracking number to monitor the delivery progress.
Delivery Address
Please make sure your shipping address is complete and accurate. We are not responsible for delays or lost parcels due to incorrect addresses.
Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to high order volume, weather, or courier issues. We will keep you informed in such cases.
Questions?
For any shipping inquiries, feel free to contact us at:
📧 help@poloralph.shop
📞 +44 1268 382657